Operations Coordinator — Careers

Role Overview

The Operations Coordinator plays a vital role in maintaining operational continuity globally and client safety. This position supports executive protection missions and international client movements by overseeing secure journey management, real-time monitoring, and emergency coordination. Acting as the central node between global field teams, protective agents, and local partners, the Operations Coordinator ensures that all travel-related operations proceed safely and according to plan. The role also includes preparing for and responding to emergencies, providing accurate reporting, and supporting the broader strategic risk posture of the client.

Benefits

401(k) matching · Competitive salary · Dental insurance · Health insurance · Paid time off · Training & development

Compensation

$25.00 per hour. Shift differential paid for 3rd shift.

About SOCOSIX

SOCOSIX is a global risk management and protection company. From executive protection and secure journey management to emergency response and crisis management, businesses rely on our services to mitigate risk and protect their people around the world.

SocoSIX is a Veteran and Women-owned global risk management firm. We combine highly skilled experts, proven practices and the latest technology to provide a full spectrum of risk management services across the globe.

Responsibilities

Monitor and coordinate real-time movements of domestic and international clients, executive protection teams, and assets.

Track GPS and security dashboards to maintain situational awareness, ensuring safe arrival and departure at key locations.

Provide direct communication and oversight to protection personnel, drivers, and local response partners across multiple time zones.

Execute and support emergency protocols for incidents such as medical emergencies, security breaches, natural disasters, or travel disruptions.

Document all activity in operational platforms, ensuring thorough handovers between shifts and transparent records for audit and debriefing.

Collaborate with internal intelligence analysts to identify and act on travel risks or geopolitical developments affecting clients.

Conduct end-of-shift reporting and contribute to continuous updates of journey management and emergency planning SOPs.

Liaise with law enforcement, emergency services, and consular contacts when required to ensure client support and continuity.

Qualifications

Demonstrated understanding of executive protection principles, international travel security, and incident management.

Ability to operate independently during night shifts with minimal supervision, making high-quality decisions in fast-moving situations.

Strong verbal and written communication skills and high attention to detail for real-time logging, incident escalation, and reporting.

Skilled with the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Familiarity with international security challenges, particularly in high-risk or emerging markets.

High school diploma or equivalent.

Fluent in English.

Background in executive protection, military, law enforcement, or international security consulting.

Preferred: 3 years of experience in a security operations center (SOC), protective services support, or journey management role.

Preferred: Experience coordinating remote operations or international logistics.

Preferred: Multilingual abilities or regional experience (e.g., Latin America).

Preferred: Emergency medical or first aid certification.

Preferred: ASIS certification or equivalent training in physical security or operations management.

Preferred: Bachelor's degree in security management or a related field.

Preferred: Proficiency in GPS tracking systems, journey risk management software, and incident logging platforms.

Preferred: Analytical background in security and risk.

Works a varied shift; must be available to work independently during 1st, 2nd, or 3rd shift and weekends (shift differential paid for 3rd shift).